Fitst time with online tailoring. Strated with two shirts to test the waters. They are by far my favorite shirts. The feel the fit, excellent. The fact that you can customize everything is great. I decided to get a suit next. Unfortunately it did not fit, whether I just did the measurements wrong or they did I was quite concerned. I went to the tailor and got a receipt for $85. They replied back quickly to me and let me know they will be getting me the $85 back. Customer for life now. A company that delivers what they promise is a company I stay loyal to!